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Contact

Talk to a person, not a queue

Send one message and it reaches the desk that can answer it: creator support for clips and balances, the brand desk for budgets, or press for anything on the record. Every enquiry is read by a person in Lusaka.

We reply to every message within one working day.

A Build More support agent at her desk

Send a message

Four fields. Pick the topic that matches your question so it lands with the right desk first time rather than being passed on.

Choosing the right one gets your message to the desk that can answer it.

At least 20 characters. Campaign names, clip links and payout references help us answer in one reply.

Or go direct

Creator and payout support
hello@buildmore.africa

Anything about a clip, a balance or a cash out

Brands and agencies
brands@buildmore.africa

Budgets, briefs and featured placement

Press and partnerships
press@buildmore.africa

Interviews, data requests and speaking

Phone
+260 97 000 0000

During office hours, CAT

WhatsApp
+260 97 000 0000

Quickest route for a payout question

Most creator questions are already answered on how it works and pricing.

The Build More office in Lusaka

The office

Where the review desk sits

Clip review, payouts and support all run from one floor in Lusaka. Visitors are welcome during office hours, and creators passing through are welcome to bring a laptop and work from the front room.

Address
Levy Business Park, Church Road, Lusaka, Zambia
Office hours
Monday to Friday, 08:00 to 17:00 CAT
The skyline of a city Build More operates in

Coverage

One desk, every market we pay into

Support is answered in English from Lusaka for every country Build More operates in, and payout questions are handled by the same people who release the runs. You are currently browsing from Zambia, so amounts on this site are shown in Zambian kwacha.

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