Privacy notice

What we hold, and why we hold it

Build More holds four things about a creator: who you are, the clips you submitted, the view counts a reviewer verified, and where to send your money. Brands add company and campaign details. Nothing here is sold, and none of it feeds an advertising profile.

This notice explains each of those in turn, names the kinds of partner that see your payout details, sets out how long every record is kept, and gives you a single address to write to if you want a copy of your data or want it removed.

Collected

Every category, in one table

This is the complete list. If a category is not below, we do not collect it. There is no location tracking, no device fingerprinting, no contact list import and no access to your social accounts beyond opening the public link you submit.

Categories of personal data Build More collects, why, and how long each is kept
What	Why we have it	How long
Account details	Your name, email address, country and, if you give one, a phone number and handle. Used to sign you in, address you correctly and work out which currency and payout rails apply.	While the account is open, then seven years for the records we are required to keep
Submitted clip links	The public URL of every clip you submit and the platform it was posted on. Used so a reviewer can open the clip and verify it against the campaign brief.	Seven years, as part of the payment record
Public view counts	The verified view figure a reviewer records for each clip, and any analytics screenshot you choose to send in support of it. Used to calculate what a clip earned.	Seven years, as part of the payment record
Payout details	The mobile money number or bank account you want to be paid into, and the payment references returned by the provider. Used only to release your money.	While the account is open, then seven years for anti-fraud and tax records
Enquiries you send	The name, email, topic and message you submit on the contact page, plus the IP address it came from. Used to reply and to rate-limit abuse of the form.	Two years from the last reply
Brand and campaign details	For business accounts, the company name, tagline, briefs, budgets and campaign assets you upload. Used to run and display the campaign.	While the account is open, then seven years for financial records

How your information is used

Everything above is used to run the marketplace: to verify clips, calculate earnings, release payouts and answer questions. We do not build advertising profiles, we do not sell data, and we do not pass creator details to brands beyond what a campaign needs.

Brands see the creator name, handle and clip link attached to submissions on their own campaign. They never see your email address, phone number or payout details.
Aggregate figures, such as total views verified or total paid to creators, are published without identifying anyone.
We may use your email address to tell you about a payout, a rejected clip or a change to these terms. Marketing email is separate and optional.
Automated decisions are not made about you. A person reviews every clip and every suspension.

Where it is stored and how it is protected

Data is held on managed infrastructure with encrypted connections and encrypted storage. Passwords are stored as one-way hashes and can never be read back, including by us. Access to payout details is limited to the payments desk and is logged.

Transfers outside your own country happen where our infrastructure or a payment partner sits elsewhere, under contractual safeguards.
Staff accounts use individual logins. Nobody shares a set of credentials.
We ask for analytics screenshots rather than access to your social accounts. Build More never asks for your social media password.
If a breach affects you, we will tell you and the relevant regulator without undue delay.

How long it is kept

Retention is set by what the record is for. Operational data is deleted when the account closes. Financial records are kept for seven years because money movement in Zambia must be auditable for that period. The table above lists the period that applies to each type.

Closing your account removes your profile from the platform and stops all processing that is not legally required.
Clip links and verified view counts stay attached to the payment record even after an account closes, because they are the evidence for a payment made.
Contact messages are deleted two years after the last reply.
Backups are rotated, so deleted data can persist in a backup for a short period before it is overwritten.

Children

Build More is not for anyone under 18. Accounts are opened on the basis that the holder is an adult who can be paid in their own name. If we learn that an account belongs to a child, we close it and delete the personal data attached to it.

Campaign briefs must not ask creators to target children.
If you believe a child has created an account, tell us and we will act on it.

Changes to this notice

This notice changes when the product does. Material changes, such as a new category of data or a new type of processor, are announced in the product before they take effect rather than quietly published here.

Minor wording changes are made without notice.
Continuing to use the account after a material change accepts the updated notice.

One cookie, and it only keeps you signed in

Build More sets a single cookie. It carries a session token, nothing else, and it exists so that you do not have to sign in on every page. There is no consent banner on this site because there is nothing to consent to.

Name: bm_session
Purpose: Holds the signed-in session so the dashboard, business portal and admin hub know who you are.
Properties: HttpOnly, so no script can read it. Restricted to this site, and expires 30 days after you sign in.
Not used: No advertising cookies, no cross-site trackers, no pixels and no third-party analytics tags.

Your rights

What you can ask us to do

Every request below goes to one address and is answered by a person within 30 days. We do not charge for it, and asking never affects your standing on the platform.

See what we hold: Ask for a copy of everything attached to your account, including submissions, verified view figures and payout history.
Correct it: Fix a name, country, handle or payout detail yourself in the dashboard, or ask us to correct anything you cannot edit.
Delete it: Ask for your account and personal data to be deleted, subject to the financial records we are required to keep.
Take it elsewhere: Ask for your data in a machine-readable file so you can move it to another service.
Object or restrict: Object to a particular use of your data, or ask us to pause processing while a dispute about accuracy is resolved.
Complain: Raise it with us first. If the answer does not satisfy you, you can complain to the data protection authority in your country.

How to make a request

Write from the email address on the account to hello@buildmore.africa and say what you want. Requests from another address need one extra identity check, which protects the account from someone impersonating you.

The data controller is Build More Technologies Limited. Registered in Zambia. at Levy Business Park, Church Road, Lusaka, Zambia.

Contact the team